Ktown4U, originally DVD Heaven, is an online retailer that sells official Kpop merchandise. They have a new product strategy where some of their new items will include a folded poster; in the product title, it'll be something like "Poster + (Product)". On the product page, it asks if you want a poster tube for about $1.85 extra (plus extra shipping for the tube).
For Infinite's Official Collection Card Vol.2, there are two random posters. I ordered two sets, therefore I'd get two posters. To guarantee getting two different posters, I wrote in the Shipping Memo "please send two different poster designs."
Ordering from this site is a little confusing. After putting your items in the cart, you enter your shipping information. They ask if you want to label your package as "merchandise" or "gift" and to determine the monetary value of the package, with the default value being the price you're paying. I think all of this is for import fees, but I just chose "merchandise" and the default value, and I didn't have to pay any extra fees through my mail service. After finishing this step, you submit it. Then you have to go to a separate page to pay, which I did via PayPal. I guess they don't have the payment in the same section as the shipping area so Ktown4U can hold onto your order for a few days until you pay.
For two sets, my total was about $63.50, and shipping, which is determined by weight and the shipping method chosen, was about $12. I chose registered small packet for my shipping, because I think these companies won't help you if you get unregistered shipping and your package gets lost. My packaged was shipped a day before the official release date (it was weird, officially it should be June 26th, but everyone seemed to get it on the 25th) and arrived in 13 days. Because it's registered, you have to sign for the package.
Overall, I think my go-to online shop would be Ktown4U, because I love getting a free folded poster for cheaper than buying without a poster from other places. I also pre-ordered the limited version of Infinite's "Reality" mini album, so we'll see how well they ship more fragile items.
Hey I also ordered some albums recently from Ktown4u and was wondering if your package arrived in 13 business days or just normal days? It's been 10 days now since my albums shipped, and since Korean packages are untrackable through USPS anymore, I was wondering when I could expect to receive them. Thanks!
ReplyDeleteHey again^^ This packaged arrived in 13 normal days for me. I have also ordered two other times from Ktown4u, and both of those packages took 16 normal days to arrive. Don't be worried just yet, hopefully yours will arrive within a week!
Deleteit has been 21 normal days and i live in the US. Last time i ordered it only took 11 normal days but this time i ordered 5 albums at once. Do you think that's why it;s taking longer?? Should i be worried.
Delete(PS: I got non-registered shipping and i'm scared if it got lost or something :((
Hmm it still hasn't arrived?!? I don't think ordering 5 albums would make it take longer, since Ktown4u's packages are usually already large cardboard boxes just for 1 CD. I think the longest I waited for a package was 22 normal days (from Kpoptown), so maybe yours is just taking a bit longer...I think after like 30 days, then I would be completely worried...
DeleteThank you/ I'll be sure to contact them tomorrow! :((
DeleteI wish you the best of luck!!! I know how worrisome it is, not knowing where your package is :(
DeleteCool thanks for the reply. I guess I'll give it until next Wednesday until I truly start freaking out then.
ReplyDeleteNo problem^^ One time my Kpoptown package took at least 21 days, so it is possible that it can take awhile >.<
Deletehi i ordered with unregistered small packet, should i be worried if i live in a building. i put my apartment number but i am afraid my package will be lost
ReplyDeleteHi^^ I don't think you should be worried, since you put your apartment number down. If you've had packages delivered to your place via the post office, I think this one should be fine too~ And remember it can take 2-3 weeks to arrive. I hope it arrives quickly and safely^^
DeleteWait a second...is this the same package as the one you were waiting for at the beginning of the month? Has it been like 28 days for you? Because that does seem a bit long...
DeleteThis comment has been removed by the author.
ReplyDeleteOh no haha I'm not the Same person. I just stumbled upon your blog while looking for some answers. I'm just a bit afraid if my package gets stolen by someone in my building cause there have been situations where some neighbors have taken packages that don't belong to them. Thank you :)
ReplyDeleteOoh haha I'm sorry for the mix up! But I'm relieved that your package isn't delayed then. Hmm that is a serious problem...and I doubt your neighbors would know what to do with kpop merch lol. I really hope no one will take your package!! No problem^^
DeleteYou answered all my questions. Thanks for the info! :)
ReplyDelete:) Any time!
DeleteHi. I recently placed a large order with ktown4u and when I checked the tracking it says the package arrived damaged. I'm wondering if this happend to you as well. I'm hoping they just left a lot of space in the box like they did for you.
ReplyDeleteHi! Oh wow, nothing like that has happened to me. I always just order one item at a time from them, and they're always in waterproof, padded yellow envelopes. But because you do have a large package, hopefully it is just the box that is damaged, and none of your contents. Since you do have tracking that says it's damaged also, if your items are damaged, you should be able to get a replacement. Hope your stuff is okay!
DeleteHi, if i want to buy CD with free poster in ktown4u, how about the poster package? is it comes with tube or not? thank you.
ReplyDeleteHello^^ For ktown4u, you must make sure that you are looking at the product titled "Poster + (title of album)", and not just "(title of album)". Once you select the poster one, then you have another option to choose if you want a tube or not. If you want a tube, you must pay about $3USD. If you don't want a tube, then your poster will come folded, usually with 2 folds total.
DeleteYou answered any questions I had. I made an order. However, you all should know that if your order is considered overweight they will email you asking for more money (11.66usd to be exact). So be careful shopping at ktown4u because the amount you pay is not finalised until you have the product in your hands ;-;
ReplyDeleteThanks so much for the info. I forgot that ktown4u does sometimes ask for more money -.- The shipping quotes given are just estimates. Shipping fees for most items are accurately estimated, but it may be for the uncommon items, such as star cards, that the shipping fee is just an underestimate. For the limited edition of the Reality album, they had asked some customers to pay extra for shipping.
DeleteIs it common for Kpoptown to take a long time for shipping? I pre-ordered BTS YNWA set, and it has been almost 8 weeks and it still has not arrived? Do you have any advice on what I should do? I was thinking about next time ordering from Ktown4U...
ReplyDeleteHi~ Wow, I'm so sorry to hear that! The longest I had waited for an item from Kpoptown was 1 month to the US. I think you should contact Kpoptown, tell them it has been almost 8 weeks, and see what they suggest. I hope your YNWA set arrives soon!!
DeleteI'm about to order Bts Wings Concept book on Ktown4u and I'm a bit stuck on the shipping methods. I was thinking about choosing "Registered Small Packet" because its cheaper and it says it has a tracking number but then it also says its untraceable?
ReplyDeleteHi^^ Basically the tracking number is only within the Korea Post, so you can track when your package has left Korea. But it is untraceable because there is no tracking once the package has left Korea. Hope this helps!
DeleteYeah, you didn't pay any additional custom fees, but in my country such fees applies to products with values higher than 10 EURO so I'll surely have to pay more :(. I didn't know what to choose when ordering so I chose "gift" and the default value. I'll see when my order will arrive, it's still in "preparing items" stage since 5 days ago.
ReplyDeleteThanks for sharing your input! That's too bad that you might have to pay additional fees...I wish you the best of luck!
DeleteI live in Canada and I just made an account on Ktown4U and the currency does not automatically change into Canadian dollars, so I was wondering if you know how to? Sorry I'm still new to buying albums online :)
ReplyDeleteHi~! Hmm, sadly I think they only have currencies in USD, JPY, CNY, and KRW, depending on which global site you choose on the top left. Let me know if you have any more questions!
DeleteMy shipping status says 'Shipping Completed', but I did not receive the package. And it is also my first time buying from ktown4u. What should I do? Btw the album I pre ordered was released yesterday. I don't know if I should worry or not.
ReplyDeleteHello^^ Definitely you don't need to be worried! "Shipping Completed" only means that ktown4u has shipped the package (they brought it to the post office), however it does not mean it has been delivered to you yet. Also because the album was just released yesterday, it shouldn't arrive to you so quickly. I would suggest waiting ~2 weeks before you receive your package^^
DeleteThank you so much for replying! It's my first time buying a kpop album, so I was kinda worried.
DeleteOf course, and if you have any other questions or concern, let me know! I completely understand, I felt really weary the first time I bought a kpop album online^^
Deletehi, i'd like to ask if ktown4u accepts canadian currency?
ReplyDeleteHi! I would think that ktown4u accepts Canadian currency. How it works is that you pay via PayPal (either with a PayPal account or you can enter your credit card information). It's just that they might convert your money into Korean currency, so your credit card company may charge you an exchange rate fee. I hope this helps!
DeleteI've been considering ordering from them, and I was wondering if it was worth it at all? And were they reliable? And I'm also worried because I want to preorder an album but I've heard that packages get lost or take way too long to arrive
ReplyDeleteHi! I have been solely buying from ktown4u for the past few years now, most of which are preorders. I personally really like using ktown4u because they include posters. All of my packages from them have arrived within 10-16 days to the US. And if you are weary of a lost package, I suggest using a credit card to order so that you have the security of making a claim with your credit card company. I hope this helps and let me know if you have any more questions!
DeleteThanks for answering! I just ordered from them,, hopefully it comes in good condition :') I'll let you know if I have any more questions
DeleteNo problem! I really hope all goes well and that you receive your package quickly and safely^^ Definitely I'll be here if you need anything else~
DeleteThis comment has been removed by the author.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteDoes Ktown4u ship the poster and the album at the same parcel or box?
ReplyDeleteHi! If you choose "folded poster", then the poster will come inside the same box as the album. If you choose "unfolded poster", they will ship the poster in a separate poster tube. I hope this helps!
DeleteI am thinking of ordering from ktown4u, but I have read some mixed reviews and am scared that I will pay for nothing. I live in Finland, so I am ready to wait, but the shipment security is making me worried..
ReplyDeleteHi! I personally have been ordering from ktown4u for several years now and have never had an issue. However, I have always shipped to the US and I'm not sure how it is shipping to Europe. I wish you the best of luck where ever you end up ordering from!
Deletewhy does it take too long preparing items?
ReplyDeleteHi! I usually only pre-order from ktown4u, and they usually ship out my package the day after it's released. I'm not sure why if they're currently having issues preparing items :(
DeleteHello , I want buy pre-order blackpink album but I can't trust u know it. Should I buy ? and if I buy I'll choose Registered Small Packet(Air). did u choose this option before ? I hope u help me
ReplyDeleteHi! I'm so sorry for the late reply. I do trust ktown4u and have always chosen Registered Small Packet(Air). My packages usually arrive within 14 days in great condition. Please let me know if you have any more questions!
Deletehey! I wanted to know, how long does it take to prepare an item? i ordered a total of 5 albums 4 in which have already come out and 1 which i pre ordered. The three bts albums that i ordered are ready to be shipped but the one ateez album that has already came out hasnt been prepared yet nor the pre ordered album. is that normal?
ReplyDeleteHi! I've generally only pre-ordered from Ktown, and my items were always shipped out within 24 hours of the item being released. If your pre-ordered album hasn't been released yet, I wouldn't worry! Your entire order should be shipped out within a day or so after all albums have been released. If your pre-ordered album has already been released, maybe you can contact Ktown via their 1:1 contacting service? Good luck and I hope you get your albums soon!
DeleteHi! I ordered 5 albums. 4 of them were labeled ready to ship yet 1 of them is still a preparing item..... I did message them about exchanging the item with the different version if my ordered album has a problem or out of stock. . ... It's been 3 days yet they did not message me..... Do you think it's normal?
ReplyDeleteHi, thanks for your question! Usually Ktown4u replies within 24 hours via their 1:1 service, however February 4th was Lunar New Year so they might still be on holiday. I think it's normal for the delay, but maybe you can try messaging them again in a few days? Best of luck!
Deletehello, i wonder does it usually takes so long for items to prepare? i preordered the stray kids miroh album in 8th march and it still says 'preparing item' and i'm getting slightly worried :(
ReplyDeleteAre u stay? If you are, you should know that stray kids miroh album is released at 25th March. If the album havent come out yet, how they gonna ship the album to you?😓
DeleteThank you anon for answering! Yes, if an item is on preorder, the website won't receive the item until the release date. Ktown4u usually ships preorders within 24 hours of release.
DeleteThis comment has been removed by the author.
ReplyDeleteHi I ordered an album on ktown4u and it's been 15 normal days since I received the email that it was already shipped out. I still haven't received it yet. Should I get worried or do i just need to be more patient?
ReplyDeleteHello! I understand your worry, but maybe wait a few more days! My packages usually take up to 15 normal days to arrive, however there were times that it took 3 weeks.
DeleteHi, I pre ordered an album on Ktown4u and it is my first time to buy an album online and I'm new to Kpop. Just wondering if I can track my order after the released date of the album? Will they give me my tracking number for the shipment? The album will be released at the end of the month. Thank you.
ReplyDeleteHi! It depends on the shipping method you chose. Usually K-packets and other cheaper shipping options don't come with a tracking number, while more expensive shipping options (DHL, EMS, UPS, etc.) do include a tracking number and will be emailed to you or you can refresh your order details in your Ktown4u account. Hope this helps and I'm excited for you to grow your Kpop collection!
DeleteHi I just want to ask how long it too some of you on preparing item because I have been on preparing item for a week now.
ReplyDeleteHi! Usually it takes just 1-2 days for them to ship out an item after it's been released, however my latest package took 5 days. Hmm a week is starting to get long, perhaps you can inquire to them?
Delete