Amazon's policy is for the customer to first email the individual seller, and if the seller doesn't reply within a few days, you can contact Amazon's customer service directly. This seller of course ignored my complaint, so I called Amazon explaining exactly the problem, and how I could tell that this was not a new album as it was stated to be. Amazon said that they would try to contact the seller to work things out, but if it doesn't go through, Amazon itself will fully refund me, so Amazon would take the loss. After calling Amazon again, they told me that I can keep the album or dispose of it, and that they had fully refunded me my money exactly how I had paid for the product (via gift card and credit card).
Though I got my money back, I felt so upset for having a tainted Infinite album; if I already have this album, I'd also feel wrong to buy another, more legit, OTT as well. I still opened the album, and was frustrated by seeing the usedness of the inside: the CD had a stamp with Chinese and Japanese characters on it; I asked my mom, and it said something like "you have permission to use this." And lastly, my album isn't even first press despite this album having such limited quantity: first press has Sungyeol's name misspelled in his "thanks to" section, whereas his name is spelled correctly in mine.
By now this seller has such negative reviews on Amazon, and currently doesn't have any product listings, probably because the seller is now banned from the website. I hope my pervasiveness has helped customers from becoming victims of this horrible seller!
I definitely don't want to sell either of these albums, because that would be like ripping off another Inspirit. I don't think anyone would want to tarnish their collection with such an album like mine. I'm so sad since OTT is an especially important album to Infinite and Inspirits.
So I've had both of these albums for just over a year now, and I guess I was so ashamed about it being tainted that I never reviewed it. But I guess I will finally review it soon~